◇
01 · Payment kiosk
Payment kiosk
The hardware that greets the customer. Cash and card, or card-only — both backed by the same platform.
- Accepts notes and coins with automatic change
- Card chip and contactless (Visa, Mastercard, Amex)
- Apple Pay and Google Pay native
- Electronic model installs on any wall, no construction needed
- Auditable safe — every note and coin tied to a transaction
▰
02 · Customer app
Customer app
Web app with no installation. Pay, top up, see history and invoices — all in the phone browser.
- Pay with MB Way directly in the app
- Tokenized stored card (Visa, Mastercard, Amex)
- Loyalty balance with configurable top-up bonus
- Cash top-up at the kiosk converted to digital balance
- Full transaction history and invoice download (PDF)
- Balance ledger — every cent justified
⏻
03 · Back office · Remote control
Back office · Remote control
Total operational control from your phone or laptop. No more trips to the shop to fix things.
- Power any machine on or off remotely
- Mark machines out of service with one click
- Edit prices, run times and screen messages per machine
- Multi-store in a single panel with per-unit permissions
- Access levels (owner, operator) fully configurable
- Auditable history of every manual activation by staff
↗
04 · Reports · Dashboard
Reports · Dashboard
See what is happening in your operation, at whatever granularity you need. From the yearly total to a transaction from 5 minutes ago.
- Reports per machine and overall, filtered by month, range or period
- Dashboard with charts for washes, dries, revenue and transaction count
- Footfall heatmap by day of week and hour of day
- Refunds processable straight from the report
- Full history export
§
05 · Automatic invoicing
Automatic invoicing
The customer chooses at the kiosk. The invoice is issued and sent. Nobody types anything by hand.
- Customer chooses at the kiosk: with VAT ID (invoice) or simple receipt
- Invoice issued and emailed automatically
- Integrated with Vendus (in production), Moloni and OfficeGest (in tuning)
- TocOnline in development — open architecture for new providers
- No operators typing tax data by hand
★
06 · Loyalty · Promotions
Loyalty · Promotions
Mechanics that boost customer frequency with no physical card and no operator hassle.
- Happy Hour by day of week and hour range
- Multiple rules in parallel — washers, dryers, specific machines
- Configurable top-up bonus (e.g. customer adds €20, gets €22)
- Digital vouchers, auditable in the ledger
- System suggests low-footfall periods to apply discounts
✦
07 · Customisation · Languages · Themes
Customisation · Languages · Themes
Every shop with its own look, no code required. And the interface speaks the customer's language.
- 8 languages on the kiosk and app interface (PT, EN, ES, FR, DE, IT, NL, RU)
- Owner's logo on screens, receipts and app
- Per-shop colour palette
- Automatic seasonal themes (Christmas, New Year, Carnival, Easter…)
- Messages and payment flows editable without coding
◆
08 · Robustness · Audit · Security
Robustness · Audit · Security
A self-service laundry runs 24/7 with no operator. The platform is built for that from day one.
- Every cent in and out tied to its source transaction
- Auditable safe: what is physically there must match the system
- Immutable history of customer balance movements
- Unique identifier per operation — audit, reconciliation and safe refunds
- Failures stay isolated — one offline machine does not bring the shop down
· EN